If the error still exists, disable the other extensions one by one and check whether the issue persists or not. You can detect and disable all such extensions at first sight. Typically, third-party extensions which are not a product of registered organizations cause such issues. Removing or uninstalling extensions which are causing the issue can also be a measure to get rid of the “Unable to play video Error 5” situation. However, some plugins may come up with viruses or malware which can affect the functioning of browsers. Plugins or extensions are integrated to allow extended features to the user. Check all options, Select Time range as “All time” and click on the Clear data button.Under the Privacy and Security section, click Clear browsing data.Launch Google Chrome, click on the Customize and control Google Chrome icon located at the top right corner of the interface.Check both “Cookies and Site Data” and “Cached Web Content”.Under the Cookies and Site Data section, click Clear Data.On the left-hand side panel, select Privacy & Security.Launch Firefox, click on the Menu button and select Options.Since, Google Chrome and Mozilla Firefox are the two prominent browsers here is how you can clear cache and cookies in both platforms: Clearing cache and cookies might help fixing your browser for “Unable to play video Error 5”. Letting your browser store cache data for a longer period can slow down your browser and can cause video playback issues irrespective of the platform they are played on. Clear cache data and cookies from your browser.It automatically detects and installs updates for your Chrome browser. To update your Google Chrome, go to browser’s Settings and select About Chrome. Go to Start and navigate all the way through Settings > Update & Security > Windows Update. If you are using a Windows platform, you can easily update your system by following these instructions: Recent updates or patches include programs that can fix common bugs and errors. Updating your system OS and Browser might help getting the issue fixed. Make sure that the Internet connection is stable while you make slides or import videos from Google drive. Sometimes, fluctuations or a disturbed Internet connection can be a reason behind getting the “Unable to play video Error 5” message on your screen. Ensure that you have a stable connection to the Internet.If you do not know the issue, you will need to perform all of the solutions one by one. If you know the exact reason why you are facing this issue, you can skip other solutions and jump to a suitable solution. So, we are going to mention a few of those too. For this, you will need to perform a few troubleshooting techniques that are required to be executed consecutively. Read Also: Methods To Repair Corrupt MP4 Video Files How to Fix “Unable to play video error 5”?Īs we have a clear understanding of the issue now, let’s start fixing it.
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